P&C Customer Service Agent - Remote
Breathe Easy Insurance3.0
Remote
Job description

Looking for a well-paid career with purpose? Breathe Easy Insurance Solutions helps make America’s roads safer for everyone. We help drivers with major record violations buy affordable auto insurance, minimizing the number of uninsured and unlicensed drivers on the road.


Breathe Easy is not a small, one-office insurance agency. Our team members work all over the country, and we write policies in over 40 states. We've been in business over ten years, and we've doubled our team in the past 18 months. As part of a family of related businesses, our people enjoy career development opportunities internally as well as across our brands.

Happy employees lead to happy customers. That's why we put our people's wellbeing first, and we make sure everyone has the tools and support they need to succeed. We think every employee has the ability to improve our business, so we want everyone to speak up and enjoy their time in the spotlight. Our culture reflects our values of excellence, respect, innovation and open communication.

The main focus of this role includes:

  • Receive inbound telephone calls to answer customer questions, process payments, endorsements, and make changes/correcting errors for policies.
  • Work with the customers to ensure they are properly insured
  • Navigate our internal computer system to look up customer information and update policies
  • Do whatever it takes to provide excellent customer service
  • Assist sales people with follow-up documents


What we are looking for in a candidate:

  • Insurance License is mandatory, must be Personal Lines or P&C.
  • At least 2 years of customer service experience
  • Demonstrated job stability & dependability
  • Effective communication & computer skills
  • Ability to multi-task with strong interpersonal skills
  • Must have insurance experience with full time availability.

What can you expect from Breathe Easy Insurance:

  • We will set you up for success with a paid training period at home
  • A competitive base pay, benefits, and PTO plan
  • A comprehensive and highly competitive benefits package
  • An investment in our employees’ professional development and growth
  • On-going professional training following on-site training, for updates to operations and procedures via our online learning system called Litmos

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information. #ind1

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Company details

Headquarters

Breathe Easy Insurance Solutions Corporate Office 22932 El Toro Road Lake Forest CA 92630

Employee

51 to 200

Industry

Transport and Freight

Company Description
At Breathe Easy Insurance Solutions, we are committed to excellence. We strive to give our clients the most competitive insurance rates available. We specialize in SR22 insurance and risk management for all your insurance needs including auto, home, motorcycle, renters, RV, boat, and business & commercial.
Company ratings
  • Overall
    3.0
  • Company & Benefits
    2.3 / 5
  • Culture & Values
    2.7 / 5
  • Career Opportunities
    2.3 / 5
  • Work/Life Balance
    2.7 / 5
  • Senior Management
    2.7 / 5
Company reviews
"fun"
Current EmployeeInbound Sales Representative
I love it here but you gotta sell. Be able to make some dials so that you can get your commission check the bonus check is a big part of your salary so good luck.

"Fast paced work environment"
Current EmployeeExecutive Assistant to CEO
Great place to work, the most enjoyable part of the job was learning something new every day. No Insurance available. I really enjoy working there however the insurance is a big deal at this point.