Real Estate Underwriting Secondary Markets Manager - Remote
Firefighters First Credit Union3.6
Remote United States
Job details
Estimated: $92,000 - $120,000 a year
Full time
Job description
For over 86 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $2.0B in assets, we serve over fifty-five thousand members in more than seven hundred fire departments.

We have an immediate opening for a Real Estate Underwriting/Secondary Markets Manager to join our team. This is a fully remote role. The Manager will be responsible for leading Underwriters, ensuring regulatory compliance, and managing the pipeline of loans for consistency and timely decisioning. The Manager, Real Estate Underwriting/Secondary Markets is also responsible for the strategic oversight and management of all aspects of real estate underwriting and secondary markets.

Primary Responsibilities:
  • Assigning and monitoring the pipeline of each Underwriter to ensure all loans are moving through the pipeline in a timely manner, meeting defined service level agreements (SLAs).
  • Maintaining, monitoring, and analyzing the pricing engine.
  • Reviewing secondary markets pipeline, risk management, and exception reports to ensure timely decisioning of the mortgage pipeline.
  • Overseeing loan quality and ensuring they meet company policies, as well as state, regional, and federal guidelines.
  • Coordinating and monitoring loan sale activities between investor delivery and accounting.
  • Ensuring compliance with regulatory requirements, preparing responses to audits or examination findings, and implementing corrective actions.
  • Developing and implementing processes and practices to minimize the Credit Union’s risk/exposure.
  • Providing consistent and thoughtful consideration of member applications with regard to relationship and compensating factors.

Basic Qualifications:
  • Education: Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field
  • Certification/License: National Mortgage Licensing System (NMLS)
  • Minimum 8 years’ experience in real estate underwriting, of which at least 5 years were as a manager of real estate underwriting or similar type position.
  • Experience with selling loans to Fannie Mae.
  • Experience supervising or managing employees.

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at or 323-550-2214.
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Company details


1520 W Colorado Blvd Pasadena, CA 91105


201 to 500


$1B to $5B (USD)


Banks and Financial Services

Company Description
Do you want to be part of a team that gives back and works closely with the people that serve and protect our communities? Our goal is to provide firefighters with the best financial products and services so they can focus on their families. Daily, firefighters are ready to endure searing heat, exposure to carcinogens, collapsing buildings and other life-threatening conditions. They are the front line of defense for all of our communities. They show up when we need assistance, generally in some of our most vulnerable times. "Two in, two out" means no firefighter is ever alone. Help is always there and ready when it's needed. That’s the spirit of Firefighters First Credit Union. We stand ready to help our Fire Family nationwide. Firefighters First Credit Union was founded in 1935 by firefighters to financially support firefighters. We exclusively serve firefighters and their families nationwide. As a trusted advisor, we understand the specific needs of our Fire Family and are committed to providing premier financial products: full service banking, lending, investments along with sought after business, trust and insurance services. From just 800 members initially, we have grown to over 45,000 members, 500+ fire departments and currently manage over $1.4B.illion in assets. Your employment at the Credit Union offers a unique opportunity to directly affect the lives of our members. By providing a legendary experience to our Fire Family, you will be in a position to give back to those who give so much. The kitchen table is the center of the firefighter community. Each day we work to earn an honored seat there, as their most trusted financial service provider. If you are passionate about delivering a legendary experience - we welcome you to take your place at our kitchen table.
Company ratings
  • Overall
  • Company & Benefits
    3.7 / 5
  • Culture & Values
    3.7 / 5
  • Career Opportunities
    3.4 / 5
  • Work/Life Balance
    3.5 / 5
  • Senior Management
    3.0 / 5
Company reviews
"Overall a good company "
Former EmployeeCall Center Representative
I worked here for close to five years I was very happy with my position until new management came in, I feel the company should look better into management before hiring them, the department I was in was affected when new management came in, not only did I leave but multiple people left, it says a lot…good luck

"Remote Work Experience"
Current Employee
If you are looking to work remote at this company, be prepared for a bait and switch. They HAVE NOT prepared to handle remote work. The interview process they DO NOT clarify that 7:00a-4:00p is PST time. (Be sure to come with a list of questions in the interview). The emails are not tailored for those working remotely or for those working remotely so you'll feel a bit left out. Inclement weather is taken out of your PTO time instead of having it approved by the Board and added to your time card. It will also be unpaid if you have no PTO. The systems are ANCIENT. Instead of working smarter you will have to work harder to get it to do what you need it to. The core system is NOT user friendly. The only good thing about it is the pay ONLY if you are working in a lower cost of living state. Also, you do not have to pay for the benefits (health, dental and vision) if it is only you. Be sure to check your paystub. If you are suppose to get a certain reimbursement such as for your internet, it should be reflected. Sometimes it's not added. Training is non-existent and there is no consistency within the company. You will have to learn things on your own unless you are a teller or FSR. Training on how to use the core system is not taught in training and it should as everyone uses it. Pay attention to the little things because they are an indicator of the company itself.

"Great but needs work "
Current EmployeeRepresentative
Overly complicated systems for simple tasks. Extreme Favoritism from management. Members are amazing and the credit union goes above and beyond to help their members.

"Don't walk away run"
Former EmployeeCommunication Specialist
Terrible work life balance. Politics play a huge factor in advancement and pay. Many advancement roles are given to family members of long time employees. Pay is lowest in the industry, health benefits require a lot out of your pay check to be comparable to other places unless you are ok with limited HMO.