Software Engineer- Enterprise Cloud Platform (Adoption)
Jack Henry and Associates, Inc.3.5
Job description

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
As part of the Enterprise Cloud Platform team, you’ll be at the center of JHA’s strategic development initiatives for new banking applications. In your daily activities as a full-stack Software Engineer, you’ll have the opportunity to work in a DevOps team creating new banking applications as well shared platform services using .NET Core/ Angular in an innovative technology stack as well as engage daily with other Software engineers and DevOps engineers, product owners, and QA automation engineers in your team.
Jack Henry & Associates, Inc. is annually recognized as one of the best tech companies to work for in the U.S. by Forbes and other local sources! This is a fast paced and fun work environment with a great team engaging like a start-up company. You’ll need to be able to be agile, flexible and should be self-motivated as well as someone who loves to work closely with other teams across JHA and our clients.
This position can sit at any Jack Henry location or Remotely in the US.
This role will be working directly with the Jack Henry Next-Generation, Cloud-Native Technology Strategy Team. Click here for additional information on this new multi-year strategy centered on the company’s ongoing development of a single, modern, open-banking platform.

What you’ll be responsible for:

  • Complete product technical design and prototyping, software development, bug verification and resolution.
  • Performs system analysis and programming activities which may require extensive research and analysis.
  • Provides technical/engineering support for new and existing applications from code delivery until the retirement of the application.
  • Provides both individual and budget-level tasks and product effort estimates/costs.
  • Ensures timely, effective, and quality delivery of software into production, both at an individual and team level.
  • Develops and tests applications based on business requirements and industry best practices.
  • Creates required technical documentation.
  • Adheres to documented departmental and corporate standards. Participates in the definition and documentation of standards.
  • Collaboratively works with QA team to ensure timely delivery of high-quality products.
  • Collaboratively works with customer support team to resolve or diagnose defects.
  • Performs release validation testing and beta support for projects.
  • Researches problems and develops solutions to the problems.
  • Conducts unit testing and integration testing for functionality and limits.
  • Assists in training and mentoring less experienced peers.
  • May contribute to product architecture.
  • May assist less experienced peers.
  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum of 4 years of software development experience.
  • Experience with developing apps using .NET services exposing SOAP or REST API’s.
  • Experience using Angular or React.
  • Able to travel 5 % for internal meetings, workshops, and/or training.

What would be nice for you to have:

  • Bachelor’s degree in Software Engineering or Computer Science.
  • Strong interest in mentoring other developers and presenting apps & technologies to stakeholders.
  • Microsoft .NET Core, C# 8.0 or Java microservices.
  • Building RESTful API’s and integrating with SOAP-based API’s and web services.
  • SQL and NoSQL (MongoDB) database experience.
  • Apache or Confluent Kafka experience.
  • Docker Containers, Kubernetes or Azure Kubernetes Service experience.
  • Key Vaults and Certificate Management experience.
  • ElasticStack, LogStash/Fluentd, Kibana.
  • Git-based repositories.
  • JHA Silverlake or CIF 20/20 product experience helpful.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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Company details


Corporate Headquarters 663 W. Hwy 60 P.O. Box 807 Monett, MO 65708-8215 (417) 235-6652


5001 to 10000


$1B to $5B (USD)


Banks and Financial Services

Company Description
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity - offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 45 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at
Company ratings
  • Overall
  • Company & Benefits
    3.6 / 5
  • Culture & Values
    3.3 / 5
  • Career Opportunities
    3.1 / 5
  • Work/Life Balance
    3.4 / 5
  • Senior Management
    3.0 / 5
Company reviews
"Great Company "
Former EmployeeCustomer Service Representative
The trainer’s are wonderful and very helpful as well as management pay is very good lots of room for growth. Love being able to work from home. Overall one of the best companies I’ve worked for!

"Best Place To Work"
Current EmployeeHuman Resources Specialist
I work at Jack Henry for over a year and is hand down the best place to work. Its leaders care and company culture is people first. I recommend anyone to work here.

"The bad outweighs the good "
Former EmployeeLoss Prevention Officer
I’ll keep it short The card holders get away with verbal abuse which makes you HATE taking calls Micromanaged Everything is an occurrence even if it’s beyond your control….ex a sick child/ internet outage Pay is not competitive. Very low for fraud analyst Overworked back to back calls from Beginning to end of shift no time in between calls. You’ll take 120+ calls a day Annual merits are Pennies Watched and monitored like a child

"Not sure I’ll stay "
Former EmployeeCall Center Representative
The training consists of 3 weeks of watching videos, then “nesting for 2 weeks” only got to take a few live calls with help and then just thrown out on my own. We are supposed to have help via chat, but I never get an answer to any questions. Also blamed for tech issues, they like to imply you are doing something wrong without telling you what you did wrong or what to do better. I’m completely lost and at the end of the day my head is pounding. Over half my training class disappeared and we are not told what happened. I think it is obvious they quit. I feel set up for failure and so disappointed. Will try my best to keep up and look for another job.