Location: 100% Remote - US home based
We give you a world of potential
Are you an experienced Business Systems Analyst looking to join an organization that can offer you autonomy, growth, and opportunity on a truly global scale? We have an opening for a BSA in our Computershare Loan Services (CLS) team based in the US.
A role you will love
The Business Systems Analyst (BSA) will work with a multitude of external and internal customers and the IT department to facilitate deep understanding of application requirements and specifications for existing and new applications for more complex business processes. The BSA will coordinate and report on IT projects and tasks and assist the Manager, Product Owners (PO) & Systems Analysis in scoping and prioritizing IT tasks. They will augment the PO with deeper technical knowledge and understanding of the applications to ensure designs are complete, concise, and all-inclusive in support of PO defined requirements. The BSA will ensure that systems documentation, both user and technical, is maintained and relevant, as well as training and support documentation. With their deep understanding of our systems, they may be called on to provide tier 1 troubleshooting and understanding related to system behavior.
The Business Systems Analyst is responsible for assessing business requirements and translating them into technical system design specifications. They will participate as a member of an agile team or on larger initiatives and demand management items based on team and initiative needs, as well as the individual’s expertise and interests.
The BSA will also correspond with both internal and external customers in response to queries received, providing accurate written or verbal guidance and interpretation in order to maintain high quality customer service standards.
What will you bring to the role?
- 2+ years of Business Systems Analyst experience
- Able to work under pressure and set, work, and deliver to tight deadlines/milestones
- Ability to work with demanding stakeholders located in multiple regions/locations and develop strong working relationships
- Previous experience in Business Analysis and elicitation of business requirements
- Change Management
- Reasoning Ability: ability to define problems, collect data, establish facts, and draw valid conclusions
- Risk Mitigation
- Familiarity with various project management methodologies
A company to be proud of
Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
Rewards designed for you
Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.
Save for Your Future. We will support you along your retirement savings journey.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Compensation. $70,000 - $100,000 per year USD
A diverse and inclusive place to work
Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.