Licensed Insurance Agent
Covered by Sage4.0
Macclenny, FL
Job description

Welcome to Coverage by Sage!

Top insurance advisors empowered by smart tech to manage our customer's insurance needs! Featured in premier publications like Nasdaq, NUProperty and Casualty 360, Digital Insurance, and others.

Our mission is to simplify insurance, improve transparency and match the right customer with the right insurance partner. We do this by using state-of-the-art, proprietary software designed by insurance professionals for our agents.

No sales pitch. No forced selling. Honest, transparent advice when our customers need it.

Our company is growing very quickly with employees located around the globe working remotely and using the most advanced insurance management systems.

This is a remote-based job

We are looking to add a 220 Personal Lines Accounts Manager to our winning team!

What will be your role?

  • Deliver quality customer service to insureds and agents
  • Daily work with multiple insurance carriers and Underwriters
  • Training, overseeing, and ensuring compliance of non-licensed remote support staff
  • Consistent and accurate adherence to Standard Operating Procedures
  • Diagnoses customer issues at a foundational level, provide solutions, and use a structured thought process to achieve results while balancing customers’ needs with company guidelines.
  • Ability to work both independently and with the remote working team
  • Answers phone calls and advise clients accordingly
  • Responsible for effectively using all available resources to make policy changes, answer policy and billing questions, take payments, and provide requested documentation.
  • Research and compile answers to client policy and coverage questions
  • Identify, compile and manage information regarding account renewal

Requirements that we need you to have:

  • Property and Casualty License required
  • Must have 220 license
  • High School Degree or equivalent combination of education and experience
  • Minimum 2 years personal lines customer service experience preferably at an independent agency
  • Courteous and professional telephone manner
  • Excellent verbal and written communication skills
  • Proficiency in using equipment, i.e., Laptops, Microsoft products, etc.
  • Excellent verbal and written communication skills
  • 60 WPM typing speed
  • Applied Epic Agency Management System experience strongly preferred
  • Continuously stay up to date with current industry trends & regulations
  • Demonstrated leadership skills and experience of being a team player in a highly driven sales environment.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay

Experience:

  • Personal Lines Account Manager: 2 years (Preferred)
  • Personal Lines Producer: 2 years (Preferred)

License/Certification:

  • P&C License (Preferred)
  • 2-20 License (Preferred)

Work Location:

  • One location

Insurance License Required:

  • Yes

Company's website:

  • www.coveredbysage.com

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • Yes

COVID-19 Precaution(s):

  • Remote interview process
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