Dynamics Functional Consultant
Implementation Specialists4.0
Remote
Job description

Dynamics Functional Consultant(s)

Location: Remote, Hawley, MN, or combination 

If you are self-motivated, quality focused, a problem solver, who thrives in a fast-paced environment, we want to meet you! Ultimately, you will ensure success in Dynamics client troubleshooting, implementations, upgrades & maintenance of customers’ systems.  Implementation Specialists is a growing company in Hawley, MN looking to add to its team. You will work closely with team members in conducting multiple client projects and technology support. The successful candidate must demonstrate willingness to go the extra mile for customer satisfaction. Individual Incentive plan based on billable hours in addition to salary included!!

Responsibilities 

Excellent customer relationship management skills, able to become a trusted advisor

Troubleshoot and provide support for the Dynamics system

Educate customers on effective use of Dynamics system features and applications

Guide customers through implementation, setup, upgrades & data migrations

Ensure completion of tasks including quality assurance, functional specification & product reviews

Create and follow best practices for case management

Timely maintenance of users' records: review case notes, log events & progress

Qualifications

2 or 4-year degree in Accounting, Business, MIS, Management, or similar field

3 to 5+ years of Microsoft Dynamics GP and/or Microsoft CRM and/or Power BI experience

Prior work experience in the accounting field, knowledge of GAAC principles, Human Resources, or payroll is preferred  

Excellent presentation and communication skills to effectively deliver information to management, team members and customers

Experience with SSRS is preferred

Sense of urgency, excellent follow through and the ability to balance multiple tasks

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay

Application Question(s):

  • Please give examples of your experience demonstrating excellent customer relationship management skills:

Experience:

  • Microsoft Dynamics GP/CRM and/or Power BI: 3 years (Required)

Work Location:

  • Fully Remote

Work Remotely:

  • Yes
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  • Company & Benefits
    4.0 / 5
  • Culture & Values
    4.5 / 5
  • Career Opportunities
    3.5 / 5
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  • Senior Management
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Company reviews
"Ok place to work"
Former EmployeeSupervisor
As an IS, Sprint is a good place to work at. There are really very little changes for advancing at this time, IMO due to constant layoffs. There are perks to be able to work remotely 2-3 days per week which is a plus!
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"Good people, good management"
Former EmployeeSoftware Trainer
Good company to work for...not sure if they are around anymore but the product and people were good.