IT Intern
Sandata Technologies LLC3.2
Remote
Job details
Estimated: $37,000 - $50,000 a year
Temporary
Benefits
Employee discountEmployee assistance program
Job description

About Sandata Technologies: Sandata Technologies is the leading supplier of software technology solutions serving home care and I/DD agencies, managed care organizations, and state payer programs throughout the United States. The Sandata solution has been implemented by 15,000 Provider Agencies, 19 State Payers, and 50 MCO Payers to ensure their compliance with changes in regulatory/compliance requirements and ongoing complexities. We make it easier for these organizations to work together and to manage their businesses while also getting paid as quickly as possible.

Why work here: At Sandata, we are committed to creating a real and measurable Diversity, Equity, and Inclusion initiative. We will create a work culture where we are curious, celebrate, respect, and appreciate our unique diverse stories, and how we have come to where we are. We will do everything possible so that people know that we care about them as an individual and work to build equity in our people, systems, and processes. We are continuing to grow our efforts, and we will grow further together.

Sandata is seeking a self-directed IT intern for our Customer Support / Operations team. In this role you will support and contribute to meaningful customer centric projects and work closely with the Zendesk Administrator and Customer Support leadership to meet department goals.

This position is remote, and the candidate can work anywhere in the United States.

What you will do:

  • Support the Customer Support team in maintaining Zendesk configurations and content in conjunction with department initiatives.
  • Assist with troubleshooting issues and provide technical support related to Zendesk and associated applications.
  • Assist with ongoing updates and organization initiatives as they relate to the team working in Zendesk.
  • Ensure security of personal health information (PHI) and report any violations or observations to management.


What you will bring:

  • Computer Science, Information Technology, or Management Information Systems major
  • Minimum GPA of 3.0
  • Strong verbal and written communications
  • Excellent analytical and critical thinking skills
  • Ability to work well in a team and independently
  • Strong work ethic and attention to detail
  • Knowledge of modern development web-based technologies
  • Relational database concepts and familiarity with SQL helpful
  • Knowledge of Microsoft Teams and/or Zendesk a plus

Perks and Benefits:

  • Employee Assistance Program
  • In-house product training programs
  • Catalog of training courses for skills development
  • Career Pathing for every department
  • Employee Resource Groups (BIPOC, LGBTQ, Women, Military Veterans)
  • Employee discounts and company perks
  • Casual work environment
  • Remote work
  • Frequent employee events and fun social clubs


Sandata Technologies is an Equal Opportunity Employer M/F/Disabled/Vet

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Company details

Headquarters

Port Washington, NY

Employee

201 to 500

Revenue

$100M to $500M (USD)

Industry

Health Care

Company Description
Technology for home and community-based organizations that makes it easier for Medicaid payers and providers to work together from day one. Serving home care and I/DD agencies, managed care organizations, and state payer programs throughout the United States. Our Values INTEGRITY - We provide solutions that benefit payers, providers, and participants. ACCOUNTABILITY - We validate over 150 million home care visits annual with proven savings results. CLIENT CENTRIC - We service over 3,500 clients across 50 states, with products in more than 400,000 homes daily. INNOVATION - We significantly invest in product development with all-payer, modular technology. TEAMWORK - We build solutions that enable collaborative care and allow transparent communications. Sandata Technologies is an Equal Opportunity Employer M/F/Disabled/Vet
Company ratings
  • Overall
    3.2
  • Company & Benefits
    3.3 / 5
  • Culture & Values
    2.8 / 5
  • Career Opportunities
    2.7 / 5
  • Work/Life Balance
    2.9 / 5
  • Senior Management
    2.6 / 5
Company reviews
"Good business model"
Former EmployeeSenior Program Director
In a very important industry, home healthcare management. Their position in the market is well earner. Over time they had deployed 20+ iterations of their service. The challenge was to build an entirely new application that would accommodate their key clients, and position itself for the remaining 80% Migrating data, processes, and implementing an EPMO was very challenging. Success.

"Very nice place to work."
Current EmployeeMedical Biller
I enjoyed working here. We are a healthcare software technology company. We have a friendly accommodating environment with a flexible schedule and management is great.

"RUN RUN RUN as fast AWAY from here"
Former EmployeeAccount Manager
Starting from HR who is deceptive and rude and obnoxious, this place is TRULY a revolving door. Stay far away from this company and the CEO who is a clown himself has no idea nor his fellow clowns below on how to run a company

"learning Hub"
Former EmployeeSoftware Engineer Intern
Good learning experience. Nice mentors and it was fun working there. You can learn a lot by asking questions and many new states of art technologies are used which help in future