Branch Operations Manager
American Neighborhood Mortgage Acceptance Company3.5
Remote Rockville, MD
Job details
Estimated: $36,000 - $46,000 a year
Full time
Job description

AnnieMac Home Mortgage is looking to hire a Full Time Branch Operations Manager to manage daily process flow of a loan in a specific branch or division. Candidates should have experience directly or indirectly related to the Mortgage Industry. Under the direct supervision of the Vice President of Operations, the job responsibilities of the Branch Operations Manager position include, but are not limited, to the following:

  • Keep Loan Originators and Processors aware of all program updates and changes and system changes as they come from the corporate office;
  • Assist Loan Originators with scenarios;
  • Work with Processing Department to assist with files in process;
  • Assist post closing in clearing stipulations which have escalated beyond their level of expertise;
  • Manage the loan pipeline to make sure it stays consistently moving;
  • Review all new submissions/set correct expectations with Processing and Loan Originators of what will be needed on the submission to get it through the process quickly, issue disclosures and make sure priced correctly and meet all compliance requirements;
  • Restructure loans when needed;
  • Review all appraisals before sent off to underwriting;
  • Review all loans before a denial can be issued to make sure we have no other options;
  • Calculate commissions on loans to be paid to Loan Originators;
  • Running reports to show submissions, fallout, and fundings;
  • Lock all loans with correct rate sheet, make sure all locks are done correctly, request “change of circumstance” for locked loans with corporate to make sure there are not any cost to cures applied;
  • Watch locked loans to make sure they do not expire;
  • Work with corporate for issues with underwriting, compliance & closing to resolve any issues with the branch;
  • Communicate with investors and FHA to guide staff and to ensure that the division’s loans are acceptable to the secondary market and the insuring agencies; review division’s files as needed to ensure that the highest quality underwriting is delivered;
  • Complete all mandatory Company trainings.


  • High School Diploma or equivalent;
  • Strong written and oral communication skills;
  • Exceptional attention to detail;
  • Objective analytical skills relating to individual loan risk, compensating factors, and investor advantages.

***AnnieMac Home Mortgage is an Equal Opportunity Employer***

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Company ratings
  • Overall
    3.5
  • Company & Benefits
    3.6 / 5
  • Culture & Values
    3.5 / 5
  • Career Opportunities
    2.5 / 5
  • Work/Life Balance
    3.5 / 5
  • Senior Management
    3.1 / 5
Company reviews
"Great company culture!"
Current EmployeeOther
Senior management is friendly and approachable. The fast growth in this industry is stressful at times, but I feel that my manager gives us the tools and support needed to succeed. The company plans fun activities to keep everyone connected during the pandemic. New company 401k match is also a plus.

"Good Company"
Former EmployeeUnderwriter
Good company to work for remotely. High volume with mandatory training every year. Hardest part of job is the continuity of work as there is a definite swing in hiring and layoffs annually or more.
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"Work Enviroment"
Former EmployeeSenior Underwriter
A good place to work if you like to stay busy. Some supervisors were very knowledgeable and helpful. Pay was very competitive, but the benefits were a little to be desired.

"philosphy of company is what i looked for but turned out to be a lot different"
Former EmployeeSenior Underwriter
when I interviewed with company I was very impressed with the philosophy and environment. With the growth of the company unfortunately they had work force reductions.
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