Health Coach Consultant
CVS Health3.2
Remote Utah
Job description
The Health Coach Consultant position requires a nurse with compact RN licensure.

This is a fully remote position and the candidate must live in either PST or MST time zones (not seeking any candidates based in CST/EST time zone) in a compact RN state.

Normal Working Hours: Employee will work 3 days per week 8:30am-5:00pm in their time zone (PST or MST) and will cover 2 days per week until 9:00pm EST. Schedule will vary per the needs of the team.

There are no weekends or holidays required.

There is no travel required.

The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation, and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status.

The Health Coach Consultant:
  • Assess members using clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.
  • Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.
  • Enhancement of Medical Appropriateness & Quality of Care.
  • Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.
  • Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives.
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Interprets and utilizes clinical guidelines/criteria to positively impact members health
Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status.
  • Helps member actively and knowledgably participate with their provider in healthcare decision-making.
  • Monitoring, Evaluation and Documentation of Care Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member's goals.
  • Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.

Pay Range
The typical pay range for this role is:
Minimum: 55,300
Maximum: 118,900

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
  • 3+ years of clinical experience as an RN in acute care setting required.
  • Must have an active and unrestricted RN licensure in the state that you reside; Must reside in a compact state.

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
  • Previous coaching experience preferred.
  • Managed care experience preferred.
  • Experience in multiple areas of nursing in an acute setting preferred.
  • Med/Surg and ER experience preferred.

  • Associate degree Nursing required; BSN preferred.

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Company details


Woonsocket, Rhode Island




more than $10B (USD)


Health Care

Company Description
Headquartered in Woonsocket, Rhode Island, CVS Health is a leading American pharmacy, retailer and health care company dedicated to providing the best and most innovative solutions for access to healthcare and pharmaceuticals. CVS operates four major business units - CVS/Pharmacy, CVS/Caremark, CVS/Minuteclinic and CVS/Specialty. In 2014, CVS Health was rated the tenth largest company in the United States by Fortune 500. It's also listed among the Top 50 Employers - Readers' Choice by Careers and the disABLED Magazine in 2014. If you're interested in a retail or health care career that offers market-competitive wages and benefits in a Total Rewards package, CVS Health might be the right fit for you. The company also offers a variety of training tools and resources to help you advance in your career.
Company ratings
  • Overall
  • Company & Benefits
    3.1 / 5
  • Culture & Values
    3.0 / 5
  • Career Opportunities
    2.9 / 5
  • Work/Life Balance
    3.1 / 5
  • Senior Management
    2.9 / 5
Company reviews
"Stressful metrics; okay under the right District Manager"
Current EmployeeStaff Pharmacist
People are always overworked and pharmacies are always understaffed. They almost staffed the pharmacies appropriately during the first wave of COVID vaccines, but they stopped caring during the boosters as COVID became more normalized. Annual raises are terrible. Vacation time/PTO is pathetic and you're lucky if you don't have to work during every holiday. I believe I started with 3 days of PTO and the expectation that I would work during every holiday when I was scheduled. I don't trust the upper management to make any reasonable decision for patient or employee safety. Luckily, the job can be bearable under the right district management. I was lucky to have 3 fantastic district managers that understood how to keep lower-level employees happy and supported. To summarize the company culture briefly: they need to stop paying the upper level executives exorbitant amounts of money, bragging about record-breaking profits in a healthcare enviroment, and wasting money on celebrity appearances at corporate events. They need to start distributing that money to appropriately staff their pharmacies for improved patient safety and employee well-being.

"Great people, great money"
Former EmployeeTruck Driver
Money is great, people are very nice. Hard labor job, lot of 12-15 hour days. The hardest part of the job is being on the bottom of the seniority. Lot of bouncing back and fourth from night runs and day runs. Very hard to get some sleep. Money is amazing, but you will work for that money.

"Okay company, Security department leadership not great"
Former EmployeeSecurity Engineer
The actual company, role, and day-to-day work were mostly fine. However, the department I was involved in did not care about the well-being of their personnel. Company low balled offers, which is quite surprising given the efforts taken to hire-on new security analysts. Turn-over is subsequently very high for the Security Operations Center.

"Not bad but not great."
Former EmployeeStore Manager
There is a lack of work-life balance. Unorganized culture. Training is lacking. It better than most jobs however. It offers benefits and 401k for full-time staff. Good place to learn.