Health Coach Senior
Elevance Health3.6
Los Angeles, CA
Job description
  • Location: California, Los Angeles
  • Job Family: MED > Licensed/Certified - Other
  • Type: Full time
  • Date Posted: Jun 20, 2022
  • Req #: PS74975


Health Coach Senior
8a - 5p | Mon - Fri (hours may vary based on shift slots)
100% Remote and telephonic, with the potential for future fieldwork
Potential fieldwork in Los Angeles, Orange County, and San Diego counties depending on the associate's location - travel reimbursement is included

Build the possibilities. Make an extraordinary impact:

  • Responsible for providing health coaching to members, across all brands, with chronic diseases.

How you will make an impact (including but are not limited to):

  • Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
  • Coordinates specific health coaching to address objectives and goals as identified during assessment.
  • Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.
  • May coordinate with the nurse case manager to provide feedback on member goal attainment and clinical issues.
  • Monitors and evaluates the interventions and modifies.
  • If implemented, would require in-person visits to hospitals or member homes

Minimum Requirement:

  • Requires BA/BS in appropriate field of specialization (examples such as Health Education, Exercise Physiology, Respiratory Therapy or Dietician) and minimum of 5 years of related experience in health education, exercise instruction or patient education; or any combination of education and experience, which would provide an equivalent background.
  • Certification, advanced certification, and/or license appropriate to field of specialty as required.

Preferred Skills, Capabilities, and Experiences:

  • Prior experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques preferred.
  • Understanding of disease management principles preferred.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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Company details


Indianapolis, Indiana




more than $10B (USD)


Health Care

Company Description
About the company Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. Improving health means more than just treating what ails us – it means addressing the physical, behavioral and social drivers that impact whole health. Grounded in our mission and fueled by our bold and ambitious purpose to improve the health of humanity, we are committed to making whole health a reality for our consumers, their families, and our communities. Experience a career driven by collaboration, an inclusive spirit, and limitless opportunities to grow. Not only are we deeply committed to the people we serve, we’re deeply committed to each other as well. When you join our team, you will make an extraordinary impact surrounded by innovative, compassionate co-workers who support you at every stage of your career and help you pursue your passions — personally and professionally. We have even been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the World’s Most Admired Companies among health insurers by Fortune magazine, and one of America’s Best Employers for Diversity by Forbes. Culture As we aim to make healthcare more affordable, more efficient, and more accessible for all, we foster a culture that not only helps create more innovative health solutions, but offers more rewarding careers for our associates as well. We are a matrixed organization driven by a shared passion for improving the health of humanity. When you join Elevance Health, you become part of our larger mission and an evolving, high-performance culture that empowers you to make an impact on day one. Military and vets If you’re a reserve or veteran member of the military, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Our Veteran affinity groups and Talent Acquisition teams work together to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. Join us and see why GI Jobs recognized us as a Top Employer. Diversity We leverage diverse perspectives to help you learn, grow, and develop every day. Our diversity is a critical factor in building our high-performance culture, innovating for all stakeholders, and helping you experience a more rewarding career. So when it comes to working with us, you will be empowered to be your authentic self as you make an impact on millions of lives across the country. We’ve even been named a top employer for diversity and inclusion by Forbes and The Wall Street Journal.
Company ratings
  • Overall
  • Company & Benefits
    3.7 / 5
  • Culture & Values
    3.4 / 5
  • Career Opportunities
    3.2 / 5
  • Work/Life Balance
    3.6 / 5
  • Senior Management
    3.2 / 5
Company reviews
"Remote/equip supplied/benefits"
Current EmployeeSenior Customer Support Representative
Its a good company to work for. It's remote, equipment supplied. The company treats their members well. Can be a little overwhelming trying to learn all the different subjects of medical health coverage and different resources you need to go to in order to assist members. New hire hours can be challenging for some.

"Typical call center "
Former EmployeeCustomer Service Representative
Typical call center environment. Not for the faint of heart, you learn on the job as you go. If you stick through the difficulty of learning all the ins and outs within the first year, it becomes much more manageable after that. It’s really not a terrible place to work the way people make it seem, high stress is expected in a call center. There are times when it can be very rewarding and when the stress isn’t as extreme, allowing you to work your requests more thoroughly. I’d recommend to anyone driven enough to make it past the initial hurdles, after that it becomes comfortable but also stays exciting in many ways.

"Good hours and Great pay"
Current EmployeeCustomer Service Representative
Wish the sick time , PTO, and Vacation where all separate and not the way they have it you get 5 hour of PTO time every pay period that you must share with vacation time, sick time, and personal time. This is the first job that I've had that they do this I'm used to having a week for vacation 5 days of sick time and a week of personal time after the first year that you work for the company here it is not like that but in overall it is a great company it does pay well.

Former EmployeeCustomer Service Representative
You get horrible 6 week training and they expect you to just know how to do your job. They are not lenient with time off, they don’t help you at all, and one little mistake and you’re gone. Do not do it, it is not worth the stress.