Loan Processor
Quontic Bank3.4
Job description

Quontic, a growing federally chartered digital bank is currently seeking a highly motivated, seasoned Loan Processor to join our Mortgage Lending Operations reporting to our NY office. We are growing fast and are looking for team players that are full of enthusiasm and want to continue to grow with a division. This is a remote position. If you are an individual with tenure in mortgage processing, we have a great opportunity for you.

Primary responsibilities include ensuring accurate, complete, and compliant processing of loan files and overseeing pipeline to meet deadlines. Position requires constant verbal and written communication with clients, loan officers, and third-party partners. Working daily with scheduling webinars, participating in marketing responsibilities, and keeping calendars for events.

Primary Responsibilities Include:

  • Receive mortgage applications from the loan officer and review all imputed information in Encompass to verify accuracy of the data to properly send initial and final disclosures to the applicant, order flood certifications and fraud guard reports
  • Review files submitted to verify that all the required documentation needed has been supplied to submit the file to obtain an AUS approval and submit to the Underwriting Department
  • Order appraisals from only approved appraisers and submit payment to the Accounting Department for processing
  • Upon receipt of the file from underwriter whether suspended or approved, work closely with the loan officer to obtain and review all documentation received by applicants requested by the Underwriter
  • Verify with third parties such as employers, banking institutions, credit bureaus, and any other sources to make sure all information provided is accurate
  • Prepare all documentation for the submission of final credit clearance to the Underwriter
  • Ensure all loan documentation is complete, accurate, verified, and complies with the company's policies as well as state and federal regulations before submission to the Underwriting team


  • 3 + years recent Residential Mortgage Processing experience required
  • Knowledge of agency loan programs, investor loan programs, and underwriting criteria for government and conventional offerings
  • Analytical and auditing skills
  • Proficiency with Encompass loan origination software
  • Ability to calculate income, including self-employed
  • Excellent Interpersonal, Communication, and Time Management Skills
  • Ability to operate effectively & efficiently in high-pressure situations

Quontic Bank is an Equal Opportunity Employer

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


  • Monday to Friday

Supplemental Pay:

  • Bonus pay


  • High school or equivalent (Preferred)


  • Loan processing: 2 years (Preferred)
  • Encompass: 3 years (Preferred)
  • Non-QM: 2 years (Required)

Work Location:

  • Fully Remote

Work Location: Remote

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Company details


3105 Broadway Astoria, NY 11106


51 to 200


$5M to $25M (USD)


Banks and Financial Services

Company Description
Quontic Bank is a community bank that knows there’s more to our customers than their account balances. Focused on your needs and goals – and those of our community – Quontic isn’t simply a place where you deposit your money or apply for a loan; we’re people you can count on. We’re here to help you manage your finances, to listen to your needs, and to deliver a level of personal service and financial flexibility other banks can’t match (and don’t want to). Since opening our doors, Quontic Bank’s mission has been – and remains – to deliver a common sense approach to banking, and to offer straightforward communication with our customers. It’s just banking the way it should be. As fast-growing, entrepreneurial bank and mortgage lender, we are seeking talented and motivated individuals looking for a career in banking – and a true growth opportunity. Our unique entrepreneurial spirit, strong community focus, and deep financing expertise are the core of Quontic's culture. At Quontic, each employee’s commitment and contribution help us to be the bank our customers want—and deserve. Apply now and discover how you can make a difference and build a successful career and future.
Company ratings
  • Overall
  • Company & Benefits
    3.6 / 5
  • Culture & Values
    3.3 / 5
  • Career Opportunities
    2.9 / 5
  • Work/Life Balance
    3.4 / 5
  • Senior Management
    3.4 / 5
Company reviews
"Not bad"
Current EmployeeAccount Executive
Quontic culture is great, they are here to help you succeed, if you put in the hard work you will be rewarded. Everyone is here to help each other out

"Good start, manager eventually was terrible "
Former EmployeeAdministrative Assistant
Everything started great at Quontic, but once they see you are responsible they give you more to do without proper compensation if you are support staff. I was doing the job of three people, but because I didn’t earn money as a loan officer, they really didn’t care. As an hourly employee, my boss was still calling me off the clock to do things; and when we worked from home during the pandemic, it was worse. On the phones things were always terrible because departments wouldn’t answer calls we had to transfer them; which meant customers would call back and yell at you no matter how hard you tried to help them.

"Frequent management changes "
Former EmployeeVice President of Business Development
Confused to say the least . A mortgage house trying hard to be a retail bank. A lot of Liquidity issues with frequent sale of assets on their books . I wish them all the best

"Great work environment"
Former EmployeeCredit Consultant
Good management. My manager was nice and took care of the team all the time. I was able to learn a lot from my manager. If you want to have a banking experience, this place is good to start.