Sales Representative–Remote
Viking Cruises3.4
United States
Job description

Guaranteed $82,600 in your first year.

$5K Hiring/Retention Bonus

Join our team of top sales professionals earning more than $100k a year.

We are seeking highly motivated sales consultants to join our sales team. In this position you will handle inbound sales calls from consumers, identify their needs, make recommendations, and close the sale while building lasting relationships. If you are motivated and driven to succeed apply today and set sail for your career with Viking.

Position Responsibilities

  • Handle inbound sales calls from consumers, identify their needs, make recommendations, review the benefits of a Viking cruise, and close the sale
  • Make follow-up outbound calls and provide additional information, overcome objections, and close the sale
  • Maintain individual sales goals
  • Adhere to assigned schedule

Position Requirements

  • Previous sales experience and a proven record of success
  • Ability to close sale on a single call
  • Coachable, highly motivated and driven to succeed
  • Excellent communication skills
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Must be highly collaborative and a self-starter
  • Attendance to quarterly meetings & training in Boston, LA or Phoenix office (3-4 days)

Our most effective and successful agents are:

  • Customer-focused
  • Effective communicators
  • Results-driven, accepting feedback to continuously improve
  • Ethical and trustworthy
  • Resilient
  • Entrepreneurial

If this sounds like you, we encourage you to set sail and explore the possibilities. Apply today!

Required Experience:

  • Minimum of 2 years of experience in high end sales and a proven track record of success

Preferred Qualifications:

  • 2 years experience in remote telephone sales
  • Previous call center experience
  • General knowledge of world geography
  • College degree, preferred

Position Technical & Home Office Requirements

  • Proficiency with basic computer applications and equipment
  • MS Office products (Excel, Outlook, and Word)
  • Web conferencing software (Zoom, Teams)
  • Windows Sound and Video Settings
  • Must be able to provide:
    • A distraction-free workspace/environment
    • Space for a desktop computer with two to three monitors
    • Stable powersource and internet connection:
    • Dedicated high-speed internet (minimumof 20 Mbps Upload) and ethernet connection
      • Connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots
    • Ability to ‘plug in’ your equipment to your Modem/router during work times

Compensation & Benefits:

  • Generous compensation package
  • $5k Hiring/Retention Bonus
  • Paid training
  • Guaranteed minimum commission payment during first twelve months of employment (opportunity to earn more based on performance)
  • Excellent Medical, Dental, Vision, Life and Disability Insurance benefits at a highly subsidized rate
  • 401(k) with company annual match
  • Reimbursement for dedicated internet connection for work equipment with modem provided
  • Paid transportation, lodging provided for meetings and training at one of our office locations
  • Paid vacation
  • Paid holidays
  • Opportunity to take free and/or discounted Viking cruises
  • Other travel discounts through IATA
  • Discounted theater, theme park and movie tickets
  • Employee wellness program
  • Gym membership benefits

About Viking

Viking was founded in 1997 and offers destination-focused journeys on rivers, oceans and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests “the thinking person’s cruise” in contrast to mainstream cruises. In its first five years of operation, Viking has been rated the #1 ocean cruise line in Travel + Leisure’s 2016, 2017, 2018, 2019 and 2020 “World’s Best” Awards.


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Company details


5700 Canoga Ave Woodland Hills, CA 91367 United States


5001 to 10000


$25M to $100M (USD)


Restaurants, Travel and Leisure

Company Description
In 1997, Viking was founded in Russia. Through rapid expansion, the company has grown to be a leader in both river and small ship ocean cruising, with US headquarters in Los Angeles, California and operational headquarters in Basel, Switzerland. Today, Viking operates more than 60 state-of-the-art river ships and an award-winning ocean fleet, providing destination-focused, culturally enriching itineraries designed for travelers with an interest in geography, culture and history. RIVER CRUISES On Europe’s rivers, the award-winning Viking Longships offer a variety of staterooms, including true two-room suites, along with a restaurant, a bar and lounge, a library, an expansive sun deck and al fresco dining on the Aquavit Terrace. Ranging from 8 to 23 days, river itineraries feature Europe’s Rhine, Main, Danube, Seine, Rhône, Douro, Moselle, Elbe, Dordogne, Garonne and Gironde; Russia’s Volga, Neva and Svir; Ukraine’s Dnieper; Egypt’s Nile; China’s Yangtze; and Southeast Asia’s Mekong. OCEAN CRUISES In 2015, Viking introduced its first 930-guest ocean ship. Over the next three years, the fleet grew to five sister ships. The sixth, Viking Jupiter, joins them in 2019 with four more yet-to-be-named ships scheduled to launch by 2023. Each boasts a private veranda in every stateroom, a choice of restaurants, the most al fresco dining at sea, an infinity pool, a Nordic-inspired spa, thoughtfully curated book collections throughout the ship and more. Designed to maximize the amount of time travelers spend in their destination, ocean itineraries include base and combination cruises sailing to Scandinavia and Northern Europe, the Mediterranean, the Caribbean, Australia and New Zealand, Asia, Alaska, the Americas and Africa.
Company ratings
  • Overall
  • Company & Benefits
    3.7 / 5
  • Culture & Values
    3.1 / 5
  • Career Opportunities
    3.0 / 5
  • Work/Life Balance
    3.1 / 5
  • Senior Management
    2.9 / 5
Company reviews
"Management is ignorant "
Former EmployeeTravel Agent
False advertising on the job posting for sales. They have unfair ways of comparing a new salespersons #'s vs employees who have been there for many years with an established client base. They do not compare apples to apples. They put unnecessary pressure on newbies by comparing their performance to established representatives who get customers calling them on their inside line & making sales that way. HORRENDOUS EXPERIENCE THIS COMPANY IS THE DEFENTION OF MICRO MANAGEMENT

"Very Stressful Environment"
Former EmployeeCustomer Service Representative
Overall I did not enjoy the work experience I had with Viking Cruises. I felt overwhelmed by the constant policy changes that were thrown at us and they give you no time to collect your thoughts or get a moment to breathe between your calls due to the extreme high call volume.

"Do Not work here"
Former EmployeeSales Representative
We were lied to since day one about our compensation. It wasn't until after our Month long training they revealed the comp plan. I made them $860,000 in sales my first month. My comission was $1,200. All of the people i started with left. Also, the California office has a better comp plan and is payed substantially more. We were lied to about that as well. Once this was discovered they said it was because of cost of living. No comparison for that to be a reasonable answer. HUGE waste of time. Also this happened during the Holidays. After working so hard, that was my measly check. If you are a true sales professional, avoid this place at all costs. Highway robbery. Classic bait and switch. What they did to us shouldn't be legal. People have families to provide for.

"Toxic work environment"
Former Employee
Easy interview process, which is more of a red flag than anything. They do not care to set up employees for success. High turnover rate. Points system if you take any sick time. No positive reinforcement. Employees are completely isolated from one another, but managers expect a thriving work culture regardless and do nothing to facilitate this.