Property & Casualty Licensed Agent - Inbound Customer Service
Job description

Property & Casualty Licensed Agent - Inbound Customer Service

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a
Property & Casualty Licensed Agent - Inbound Customer Service
,
a work from home
, with
TTEC
in
Uniontown, PA
.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying
online
or via text
'TTEC' to 97211 (Standard Msg & data rates may apply)
to connect with us.
To be eligible for this
work from home position
, the following requirements must be met:
* Be able to pick up equipment from TTEC's office* Internet speed at no less than 25 mbps as validated by FAST. com* Ability to hardwire (ethernet) to the modem or router for this at-home employment* Has a quiet home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
What You'll be Doing
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your "get it done", high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
As a TTEC Customer Experience Champion, You'll Enjoy:
* Competitive guaranteed hourly wage* Paid product training* Fun, talented and witty teammates* Knowledgeable, encouraging, and present leadership* Family-friendly environment* Free-spirited, theme-based employee events* Diverse and community-minded organization* Career-growth and lots of learning opportunities for aspiring minds* And yes...all the competitive pay and benefits you'd expect
On a typical day, you'll
* Take inbound calls to answer queries from customers* No cold calling* Utilize your ability to understand the members' life events that may offer sales cues for additional opportunities to meet the member's needs and facility the member's financial security* Follow all appropriate guidelines for the career, state, and company* Deliver amazing customer experiences
Why You? What You Bring:
Ready to work for one of the most highly-respected providers in the nation? It's time to be appreciated for the knowledge and experience you've gained in the insurance industry. In this role, you'll take a problem and turn it into a solution. You'll use your "get it done", high-energy, professional approach to answer in-bound calls from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table... along with the following:
* Active Property and Casualty license* You've done the sales thing...at least six months.* Excellent communication skills* Ability to be empathetic, positive and upbeat in written and verbal communications* An ability to adapt and excel in a dynamic work environment* High school graduate or equivalent* Handy with MS Windows and other computer applications* The passion and drive to make a difference
Don't have an active Property & Casualty Insurance license? TTEC has got your back. TTEC will cover the cost of training, exam fees, background screening and the license itself!
Apply virtually today:
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

#TTECTOP

Primary Location

: US-PA-Uniontown

Job

: _Customer Care Representative
JSGYM-TE
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Company details

Headquarters

9197 S. Peoria Street Englewood, CO 80112

Employee

10000+

Revenue

$1B to $5B (USD)

Industry

Consulting and Business Services

Company Description
At TTEC, you can enjoy a dynamic career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,500 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way!
Company ratings
  • Overall
    3.5
  • Company & Benefits
    3.3 / 5
  • Culture & Values
    3.3 / 5
  • Career Opportunities
    3.1 / 5
  • Work/Life Balance
    3.4 / 5
  • Senior Management
    3.2 / 5
Company reviews
"Terrible place to work"
Former EmployeeInsurance Agent
Trainers were friendly but management was horrible. Lots of IT issues with equipment and was personally blamed when it was not working. Horrible organization departments could not communicate with each other because of the lack of organization and no one knew what was going on and blamed other people.
Pros:
Cons:

"Fun place to work with people that care"
Current EmployeeRecruiter
Work keeps you busy but not so busy that you can't get it done. There are always people to help if you need the help. The people are the best part of the job.It's like a family.
Pros:
Cons:

"Lots of opportunity! "
Current EmployeeRecruiter
TTEC has a lot of opportunity within the company being that it's a global company. Compensation is not the best and there seems to be a disconnect within the departments that are supposed to collaborate. Also, if you don't draw the line in regard to work life balance, then you won't have balance. Con: The medical benefits are not good. They don't cover a lot of things that they should cover being that TTEC is a Wellness company. Pro: If you put yourself out there and apply maximum effort, you really can move up and around the company. They also provide nice perks for continuing education and knowledge.

"Good Place to work"
Current EmployeeRecruiter
Good place to work, lots of good personalities in leadership roles, The company should however consider raises for tenured employees. it could definately be alot better!
Pros:
Cons: