Sr. Fleet Consultant, Strategic Accounts & EV (Hooksett, NH)
Merchants Fleet3.6
Hooksett, NH
Job description
Fleet Consulting is a critical partner for leadership in setting and driving client strategy and solutions within Merchants portfolio of customers. We provoke, inspire, and drive action on the changes that matter. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives, to engaging with client and prospect C-level & fleet stakeholders to drive our value proposition. As a part of the team, you will leverage your consulting toolkit through exposure to a wide variety of strategic business challenges focusing on Electric Vehicle Consulting. Learn more by visiting the Merchants Fleet website:

As a Senior Consultant, you will collaborate and work with our largest key strategic accounts as well as help clients tackle movement into adoption of Electric Vehicles into their fleet. With split responsibility of Strategic Accounts and Electric Vehicle Consulting, you will: focus heavily on developing, collaborating, and analyzing strategic initiatives for key clients to unlock and advance economic value as well as contribute to the breakdown and synthesis of client business objectives towards adopting Electric Vehicles. This role will also partake in Strategic Pursuit collaborate across the Strategic Pursuit and Account Team for prospect engagements. In addition to client and prospect work, Senior Consultants have the opportunity to partake in independent or small group projects to develop new innovative ideas and offerings for Merchants.

Location: Merchants Fleet Headquarters or Remote

Check out the other benefits that Merchants Fleet has to offer here.

Take a peek at the culture on the Fleet Sales & Consulting team:

The Expertise You Have

Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business insight
Ability to work reciprocally in a team environment
Strong social skills and ability to communicate complex, innovative ideas effectively to all levels of the organization
Ambitious and results driven
5+ years of experience in a client consultation capacity in the fleet industry or equivalent corporate strategy role
MBA or equivalent work experience preferred

The Skills You Bring

Strong research & quantitative analytical skills, including the ability to synthesize findings and develop strategic initiatives for practical, actionable recommendations
Capable of communicating with and influencing executive leadership through relationship-building and high-quality presentations
Intellectual curiosity and tenacity to develop creative approaches to problem solving with innovative, forward-thinking methodologies
Strong attention to detail and comfort with ambiguity
Can-do attitude and eagerness to learn
Ability to travel up to 35%

The Value You Deliver

The Senior Consultant, Strategic Accounts and EV participates on a high-performing team in support of Merchants Key Strategic Accounts, Strategic Pursuits, and Adoption of EV's.

Responsibilities include:
Developing, collaborating, and analyzing key strategic initiatives for Strategic Accounts to unlock economic value and realize efficiencies and cost savings
Leading Key Strategic Accounts Fleet Team Quarterly Business Reviews and Executive Quarterly Business Reviews including idea generation, compilation, and presentation
Participate in Prospect engagements for Strategic Pursuits and collaborate with the Strategic Pursuit team
Engaging Core and Mobility clients and prospects to promote fleet optimization to fit each client's unique needs, particularly in the Electric Vehicle space
Collaborates and leads partnerships with sales, marketing, operations, client experience and information technology to define and execute Merchants Fleet Consulting's EV tool set, strategies and opportunities for innovation and growth
Participate in client and prospect engagements with strategic vision of EV Adoption and provide best practice recommendations for growth and adoption
Lead AdoptEV program for Core Fleet and Mobility clients and prospects
Supporting work across the various business units and cross-Merchants initiatives
Independently manages and maintains relationships with major clients and providers, including Client Advisory Board members
Manages special projects to completion

Experience: 5+ years of experience in a client consultation capacity in the fleet industry or equivalent corporate strategy role

Education: MBA or equivalent work experience preferred

Merchants Fleet is the nation's fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area.

Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals.


To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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201 to 500


$100M to $500M (USD)



Company ratings
  • Overall
  • Company & Benefits
    3.8 / 5
  • Culture & Values
    3.3 / 5
  • Career Opportunities
    3.1 / 5
  • Work/Life Balance
    3.7 / 5
  • Senior Management
    3.1 / 5
Company reviews
"For all that is holy just run away from this place "
Former EmployeeMaintenance Specialist
This place was the best place I’ve ever worked at but it didn’t last long . Work life balance is almost perfect at this place. But you soon learn who your enemies are

"Poor training and no updates on how you are doing"
Former EmployeeCall Center Representative
I worked at Merchant's for less than a year and had a shift where I would work for hours as the only one in my department. I was trained for about 2 weeks despite not having any office experience and then left on my own. I only had one update that entire time on how I was doing. They laid people off after about 3 months of me being there so there was only 2 in our busy department and expected us to keep up with the same amount of call volume. The other person was constantly absent so the bulk of the work was passed on to me. When I had a health concern I was promptly let go since I was still in my year "trial period." Essentially 6 months of struggling to keep my department afloat with little training smd perfect attendance only to be told I wasn't needed due to my accommodation request. You're a robot to them and you better not malfunction.

"Disorganized mess of a company"
Former EmployeeAnalyst
Pushing for crazy growth while their internal systems are a giant mess, there is no source of truth for anything data-wise and multiple conflicting systems/values for everything. Classic "we're a family" company attitude which just means employees are exploited as much as possible. Don't bother.

"Best workplace ever!"
Former EmployeeAdministrative Assistant
Wonderful atmosphere to work in. Cheerful, upbeat, hilariously fun. Great inclusion from management with meetings and recognition. Best place I have ever worked!!!