Licensed Healthcare Insurance Agent
Oklahoma City, OK
Job description

Licensed Healthcare Insurance Agent

At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences.. . and at the same time... #experienceTTEC, an award-winning, employment experience as a
Licensed Healthcare Insurance Agent
in
Oklahoma City, OK
That's right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It's time to take your career to the next level with TTEC.

As a TTEC Healthcare Insurance Agent, You'll Enjoy
  • Work from home in the
Oklahoma City, OK
area to start and in our office once it is safe to do so again.
  • Knowledgeable, encouraging, supportive and present leadership
  • All license fees provided by TTEC as your employer
  • Continuing education paid by TTEC
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • Company-provided computer
  • And yes...all the competitive performance bonus opportunities and benefits you'd expect.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
Once you become a Licensed Healthcare Insurance Agent, on a typical day, you'll
  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
  • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
  • High speed internet access (>15 mbps)
  • Current Health insurance license
  • Minimum six (6) months sales experience
  • Ability to adapt and excel in a fast-paced work environment
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • Strong customer service orientation
  • High school diploma or equivalent is the minimum and... with education... more is better
  • Handy with MS Windows and other computer applications

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

Primary Location

: US-Oklahoma-Oklahoma City

Job

: _Customer Care Representative
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Company details

Headquarters

9197 S. Peoria Street Englewood, CO 80112

Employee

10000+

Revenue

$1B to $5B (USD)

Industry

Consulting and Business Services

Company Description
At TTEC, you can enjoy a dynamic career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,500 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way!
Company ratings
  • Overall
    3.4
  • Company & Benefits
    3.3 / 5
  • Culture & Values
    3.3 / 5
  • Career Opportunities
    3.1 / 5
  • Work/Life Balance
    3.4 / 5
  • Senior Management
    3.2 / 5
Company reviews
"Its fine"
Former EmployeeCustomer Service Representative
The training is way too short and the amount of stress you'd get is overwhelming. The team leads and trainers are friendly but once you're out of nesting you'll be swimming in shark-infested waters with one life float that may or may not be thrown out to you.

"Ugh"
Current EmployeeCustomer Service Representative
Honestly, the whole thing has been a clusterfudge since day 1. Their systems never work, they're always down, the tech they supply you with doesn't work, they expect you to use your personal device to train then tell you not to be on your personal device. They don't know their left hand from their right and vice versa. They also haven't paid us and its past payday. I don't know who likes working for free or not receiving pay on time but I don't appreciate it. No one knows whats going on. They work in disorganized circles. The only thing that I can say is a positive is their benefits are good if you enroll in them. Sticking around mainly for their dental plan and the fact I can work from home.
Pros:
Cons:

"Great career with a company that actually cares"
Current EmployeeSenior Analyst
Where you have the will TTEC helps you build the skill. The opportunities to grow are amazing. Started over 5 years ago and have promoted 4 times. If you want a career and you care about what you do, this is the place. I started as an agent and worked my way to a corporate position. And I love it
Pros:
Cons:

"Productive and Fun Workplace"
Former EmployeeInsurance Agent
Ttec was not that bad to work for. The training was easy and always paid for. The drug tests were always urine and the results came back. I left for reasons due to not fitting in with my project.
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