MS 365 Technical and Functional Consultants
US Data Management Life Sciences, LLC.
Job description

About USDM
USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job
USDM is looking for a strong Business Analyst that will support USDM's client on a MS 365 Dynamics project. This role will work with Quality, the business, and get requirements going.

Primary Responsibilities

  • Analyzing and communicating in sometimes difficult data gathering sessions with project team and all levels of project stakeholders and management.
  • Define, design, and document business flows and processes on various sized projects.
  • Define and articulate business rules required for data accuracy and consistency.
  • Identify and resolve data quality issues.
  • Act as the primary contact for the data management process between IT developers and the business.
  • Identify, analyze, propose and document appropriate solutions for problems and issues that may impact the project.
  • Disseminate information in a timely manner within the team and across functions or teams.
  • Provide cross-functional and business knowledge to develop business system and process alternatives.
  • Train others as appropriate on specific area of business or systems expertise.


  • Experience with Finance and Operations.
  • Experience with technical and functionality in MSO365.
  • 5+ years’ experience in applying information systems solutions to business problems.
  • 5 + years of experience with some experience with Life Science OR Pharmaceutical domain.
  • Experience gathering, documenting, communicating and managing requirements through project lifecycle.
  • At least 3 years of direct experience with regulated systems and documentation.
  • Ability to work expeditiously in an ambiguous and aggressive schedule.
  • Ability to translate requirements from business processes.
  • Solid knowledge of the application development process.
  • Strong communication skills (verbal/written/listening).
  • Sense of urgency with strong follow-up skills.
  • Detailed oriented and able to work within a team setting.

Education & Certifications

  • Undergraduate degree, Master's degree preferred or relevant work experience in systems or business
  • 5+ years’ experience in applying information systems solutions to business problems.
  • 5 + years of experience with some experience with Life Science OR Pharmaceutical domain.


Working Conditions*
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

  • Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
  • Operate other office productivity machinery, such as a calculator, scanner, or printer.
  • Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.
  • Travel to client site for onsite work as needed.

Equal Opportunity Statement
USDM Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Types: Full-time, Contract

Pay: $60.00 - $80.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

COVID-19 considerations:
100% remote


  • Microsoft Dynamics 365: 3 years (Required)
  • Life Science: 3 years (Preferred)
  • MS 365 - Finance and Operation Modules: 3 years (Required)

Work Location: Remote

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Company details


535 Chapala St. Santa Barbara, CA 93101


201 to 500


Consulting and Business Services

Company Description
USDM Life Sciences provides a variety of IT solutions to help life sciences companies streamline laboratory, clinical and manufacturing operations while staying in compliance with FDA regulations. Founded in 1999, by two UCSB graduates, USDM has grown to a global company (offices throughout the US, Toronto, Canada and Frankfurt, Germany). USDM is a place where you can find the mentoring and support to develop and establish a career. USDM is seeking high potential people to develop into high impact people to meet USDM’s mission of “making a sustainable impact in regulated life sciences and doing the best work of their life”. Check out our video about working at USDM:
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