Seasonal Call Center Representative (Remote)
Slingshot by Workwave
Remote
Job description

***Must own a computer and reside in either Utah, Arizona, Iowa, Florida, Oklahoma, Idaho, Texas or Nevada.

About Us:

Slingshot Technology, Inc is one of the best Utah start-ups, and we've been recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). While we got our start in Lehi, Utah, our teams work from their homes all across the United States. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

The Role:

As a Seasonal Customer Service Representative you'll connect customers with top-notch home services provider– all from the comfort of your own home. You'll help to trouble shoot potential issues, answer questions, and schedule future services. You'll be the "face" of Slingshot and it's customers.

What You’ll Do:

  • Take a fast-paced customer service approach to helping callers
  • Promote and represent the services and brands of over 300+ home service companies located across the US, Canada, and the UK
  • Field inbound calls and place outbound calls regarding available services and products
  • Troubleshoot and resolve potential customer issues
  • Provide friendly and top-notch customer service

What You’ll Bring:

  • Minimum 1 year of call center or customer service experience. (Sales experience always helps too!)
  • A knack for speaking with people who have diverse backgrounds, and different world views
  • Awesome verbal and written communication skills
  • An upbeat and eager attitude; ready to get your boots dirty at a fast paced start up environment
  • Passion for being better tomorrow than you were today
  • Your own computer equipment prior to starting (here's a list of what's required: https://slingshot.zendesk.com/hc/en-us/articles/115001084031-At-Home-Agent-Requirements )
  • Some weekend availability

What You’ll Get:

  • Competitive pay: $14-$16 per hour plus a completion BONUS ($12/hour during training)
  • WFH - Work from Home. We’ve been doing this since before it was cool
  • Hang-gliding accident? Flesh-eating bacteria? World turned upside down and down know where to start? We provide access to an award winning Employee Assistance Program free of charge
  • Growth / development potential! We’re aggressively growing and just like Bruce Banner, so are our team members

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Employee assistance program
  • Work from home

Supplemental Pay:

  • Bonus pay

COVID-19 considerations:
We're completely Work-From-Home

Application Question(s):

  • Do you reside in Utah, Arizona, Iowa, Florida, Oklahoma, Idaho, Texas or Nevada? (don't apply if other)
  • We do not provide computers for your home office space. Have you reviewed the computer requirements listed in the job description AND do you currently have everything required to begin work?

Education:

  • High school or equivalent (Required)

Work Location:

  • Fully Remote

Work Location: Remote

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