Client Relationship Specialist 2
Computershare3.4
United States
Job description

Location: US Remote


We give you a world of potential

Computershare Corporate Trust is built on a foundation of “Trust Makes it Work” – expertise, relationships, and innovation you can trust. When you join this dynamic team as an Client Relationship Specialist 2, you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

Do you bring trusted experience to Computershare Corporate Trust? Do have superior communication skills with the ability to be a team lead, and independently perform tasks within the Client Relationship lines of business?

If you have the skills, passion and drive to be part of something truly amazing, and enjoy being part of a diverse team, then this is the perfect opportunity for you!


A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven, be able to adapt quickly, can train others, and embrace the pace of change we often work at. You will also be an individual who can provide guidance and support to other Account Associates.

As a Client Relationship Specialist 2, you will work directly with account managers to manage and administer complex and non-routine account portfolios. You will also provide technical guidance to less experienced Account Representatives, and delegate team assignments.

Some of your key responsibilities may include:

  • Ensuring account management is compliant according to policies, procedures and regulations
  • Generating complex spreadsheets and research account data on records’ systems
  • Providing guidance to junior Account Associates and leading team initiatives

What will you bring to the role?

Gaining and maintaining trust of the client is something that will be vital for both internal and external relationships, as the person in this role is intended to be able to explain complex account information and becoming viewed as a trusted advisor. To be successful in this role, it will be necessary to have strong leadership, communication and customer service skills; you will also need to be able to adapt to a fast-paced environment while serving as a point of contact and guidance for junior level associates.

You will also be responsible for meeting critical deadlines on complex accounts, as well as, possessing the ability collaborate with various stakeholders to achieve and maintain client success.

Other key skills required for the role include:

  • Minimum of 2 years of experience in one or a combination of the following: finance, banking, stock/bonds production, fiancial operations and/or in lieu of military experience
  • Previous experience working in Trust, legal, corporate finance or other applicable financial service industries
  • Ability to interpret and comprehend complex legal documents
  • Superior written and verbal communication skills that can be shared with all levels of professionals, executives and co-workers
  • Serving as a mentor for junior relationship specialists

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.


Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $20-24 per hour.


A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.


Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

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Company details

Headquarters

Abbotsford, AS

Employee

10000+

Revenue

$5B to $10B (USD)

Industry

Banks and Financial Services

Company Description
Since Computershare was established in Melbourne in 1978, we’ve expanded into markets around the world to become a global leader in financial administration. We now have the largest registry business in the world and have pioneered many of the securities industry’s innovations. We offer more than jobs — we offer real careers and long-term professional development. We invest in our employees so they can achieve their professional goals. We encourage our people to dive in, roll up their sleeves and take on the many opportunities bound to come their way. One of the greatest advantages for our organisation is the talent and diversity of our people. We want to draw on the unique knowledge and experience of every member of our team and empower them to deliver. We strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills.
Company ratings
  • Overall
    3.4
  • Company & Benefits
    3.2 / 5
  • Culture & Values
    3.1 / 5
  • Career Opportunities
    2.9 / 5
  • Work/Life Balance
    3.4 / 5
  • Senior Management
    3.0 / 5
Company reviews
"Nice environment work from home, helpful colleguesb"
Former EmployeeCustomer Service Representative
Everyone’s very helpful when you first join, took a bit of time to pick up but once you know the information, it’s relatively straight forward work. You have a lot of help around you, positive managers, positive colleagues.
Pros:
Cons:

"Aggressive employees "
Former EmployeeVault Clerk
Management has favorites they don’t train everyone the same and coworkers are aggressive. Only pro is you can work Saturday for overtime. Pay is very low.

"Fast paced, exciting company"
Former EmployeeTechnical Support Specialist
Computershare is a fantastic company to work for, Fast paced, very committed, passionate and forward thinking. I would highly recommend to anyone looking to start their career to start at Computeshare!

"Through temp agendvy "
Former EmployeeTeam Assistant
Got hired through temporary employment agency Adecco. I was a great employee however unappreciated. Everyone seen my value but the boss so i had to go.