Clinical Trials Activation Administrator (REMOTE) - Preferred Partnership Program
City of Hope3.7
Boston, MA
Job description

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Reporting to the Director, Clinical Trials Administration, the Clinical Trials Activation Administrator (CTAA) performs a variety of professional and administrative duties in support of the clinical trial activation / management process. The Administrator will partner with the Director, Clinical Trials Administration to analyze, design and implement innovative and comprehensive programs that facilitate timely and efficient study start-up and support of City of Hope’s study activation timeline goals. The role requires partnering and collaborating across multiple departments to support a systems approach to a process with diverse stakeholders. As such, the CTAA will be relied upon to develop and maintain strong working relationships with multi-disciplinary staff and leadership across Research Operations departments, including Regulatory Support Services, Clinical Trials Support Services, Clinical Trials Office and Investigational Drug Services. This position will also be responsible for the maintenance of the Clinical Trial Activation Tracker and will serve as a key contact for all Research Operations staff involved in new study start-up.

Key Responsibilities include:

The CTAA will play a key role in the continued development of the pharmaceutical industry “Preferred Partnership” program. In this capacity, he/she will help to coordinate targeted outreach, tactical communications, issue resolution and scientific collaboration events to support continued relationship development with sponsors of strategic interest to City of Hope’s research program. The CTAA will assist the Director in providing concierge-level support to City of Hope’s preferred partners. The CTAA will be expected to track and help identify trends and opportunities for improvement across the clinical trial activation continuum for all studies and across the study conduct life-cycle for key preferred partner sponsored studies. He/She will be instrumental in driving the delivery of “best in class” service for key industry partners. Responsibilities include event organization and logistics, data analysis and reporting, preparation of meeting materials including targeted metrics and presentation decks, and other related activities.

Given the importance of this program to City of Hope’s strategic plan, the successful candidate must be a proactive self-starter and strong critical-thinker with excellent customer-service instincts and abilities. They must be able to function independently and proficiently with minimal oversight and will be expected to lead meetings and drive collaborative process across multiple domains and levels of leadership. Ideally, they will possess, and be able to leverage, a deep knowledge of City of Hope’s institutional strengths and areas of focus to help discern potential partners of strategic interest for future collaborative opportunities.

Basic education, experience and skills required for consideration:

  • Bachelor’s Degree
  • 5 years related experience in business administration and/or administrative analysis (budgets, grant accounting, facility or personnel support).
  • Experience in clinical research may be considered in lieu of business administration experience

Preferred education experience and skills:

  • Experience in clinical research operations / administration in an academic or research environment preferred.

Additional Information:

As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability

report job
Can you identify a job scam?
Company details


1500 E. Duarte Road Duarte, CA 91010


1001 to 5000


$1B to $5B (USD)


Health Care

Company Description
Founded in 1913, City of Hope is one of only 41 comprehensive cancer centers in the nation, as designated by the National Cancer Institute. Our role as leaders in patient care, basic and clinical research, and the translation of science into tangible benefit is widely acknowledged. Our community includes research associates, scientists, doctors, nurses, allied health professionals, graduate students, fundraising specialists, marketing professionals, volunteers and an extensive support staff. We are united by our desire to find cures, save lives and transform the future of health. Every discovery we make and every new treatment we create gives people the chance to live longer, better and more fully. City of Hope continues to be a pioneer of patient centered care and remains committed to its tradition of exceptional care for patients, families and communities. Each day, we live out our credo: "There is no profit in curing the body, if, in the process, we destroy the soul."
Company ratings
  • Overall
  • Company & Benefits
    3.8 / 5
  • Culture & Values
    3.6 / 5
  • Career Opportunities
    3.2 / 5
  • Work/Life Balance
    3.6 / 5
  • Senior Management
    3.1 / 5
Company reviews
"There’s all something new to learn "
Current EmployeeNurse
I enjoy and love my profession so much and desire to study more and gain more medical knowledge and save more lives and impact my knowledge to the next generation

"Don’t believe the facade"
Former EmployeePhysician
I worked at City of Hope for 9 years as a contracted physician. I tried to do my best with the resources available to me, but there are services and equipment that sadly are not available at COH, and transfer out of COH is discouraged. It is a very slow and frustrating process to try to do anything out of the ordinary at COH and there was no support. That never was a deterrent for me and I still tried. But with a change in management someone else with a special connection was preferred for my job and there was a fake “recruitment” and a new job description written specifically for that person. It was very easy to terminate me even with a year left in my latest contract because my contract stated that I could be let go “for any reason or for no reason” with 30 days notice. We all like to believe in medicine that people are altruistic and want the best care for patients but the sad truth is that not everyone at COH feels this way.

"good company with bad management"
Former Employee
All around bad experience. There were some good experiences early on, but punished for showing initiative, given marching orders that weren't possible to perform under the constraints given, gender discrimination, undermined by management.

"Toxic culture "
Former EmployeeSupervisor
They have Horrible management and a toxic, unhealthy work culture. The HR department is not helpful at all. Employees are not allowed to ask questions and are afraid to speak out in fear of retaliation.