Sales Representative
Job description

hear.com is the fastest-growing hearing care company globally. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. We are a profitable global health-technology company with origins in Europe. Since starting our journey in 2012, we have helped over 200,000 customers get on the path to better hearing. In just 9 years, we have grown our team from 2 to over 1,000 people. We work hard and play hard in 11 international locations from Miami to Seoul. We promise to ourselves: to define the future of hearing care, never to be corporate, and to always live Day One.

We are looking for a Customer Consultant to strengthen our Sales team in the U.S further.

Join us now as we are shaping this fascinating consumer healthcare space!

Why hear.com?

  • A global company with a long term vision and strong growth
  • Warm Leads, No Cold Calling
  • 33K Base Salary & Uncapped Commission, earning an average of 65K the first year
  • Work from Home Office (Remote)
  • Comprehensive Virtual Training
  • Full Medical, Dental, Vision Benefits and option for 401K

During a typical day, you will...

  • Provide our customers with detailed phone consultations
  • Develop individual solutions based on the hearing needs of our customer
  • Provide knowledge and in-depth advice for hearing loss and hearing aids
  • Schedule appointments with customers and our partner providers.
  • Support our customers during their 45-day trial until they are 100% happy with their devices

You are...

  • A committed sales professional with a proven track record of success
  • Emotionally intelligent and can communicate with empathy and compassion
  • Enthusiastic, humorous, and able to connect with people

You have…

  • Strong sales skills over the phone
  • Powerful work ethics and a growth mindset
  • A college degree preferred
  • Over the phone sales experience

What we offer…

  • An opportunity to work with happy and grateful customers every single day
  • A chance to shape the future of a health-technology leader
  • A unique content-driven, top-performing and family-type work culture
  • A high degree of autonomy and responsibility from day one
  • An open-minded and international working environment that fosters creativity
  • Excellent salary and benefits package with entrepreneurial incentives

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay

Experience:

  • Sales Experience: 1 year (Preferred)

Work Location:

  • Fully Remote

Work Remotely:

  • Yes

Work Location: Remote

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Company details

Headquarters

Miami

Employee

201 to 500

Industry

Health Care

Company Description
We sell hearing devices – simple as that. What started as a small dream in an apartment in Berlin, Germany in 2012 has grown into a global phenomenon with over 1,000 team members! We operate in 9 countries, so you could say we’re pretty much dominating the online audiology world. Everyday our team helps customers improve their quality of life through better hearing and we have fun doing so!
Company ratings
  • Overall
    3.5
  • Company & Benefits
    3.4 / 5
  • Culture & Values
    3.5 / 5
  • Career Opportunities
    3.1 / 5
  • Work/Life Balance
    3.6 / 5
  • Senior Management
    3.4 / 5
Company reviews
"The BEST work environment, they value work/life balance"
Current EmployeeConsultant
Great and reputable company that cares for there employees and the customers they serve. I feel so supported and encouraged by upper management. Customer service is there top priority. They try to always treat there customers and employees right and fair. They are a growing and innovative company. Always trying to grow and change to make processes easier and make customers happier.
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"Micromanaged and underpaid "
Former EmployeeCustomer Consultant
When you start with the company as a “rookie” they offer intensive training, a work from home computer and headset they expect you to wear all day. Regardless if your sales are increasing or not, they require 4 hours of talk time a day, which amounts to 100-300 calls in a day on the “rookie” dialer of old leads. Commission pay out once a month, if you struggle making a sale your first month, you make base pay of 16/hr. Constantly being pushed for more talk time which equates working over scheduled hours and limited breaks throughout the day. They say it gets easier after the 3 months but I was not sticking around any longer to find out. Also required to work every other Saturday. Low pay out commission for expensive hearing aids.

"It's a pretty good job, not a career."
Former EmployeeConsultant
People here are very nice. I met a lot of quality people both in my peers and management. The job itself can be stressful at times. More so than a normal stressful sales job due to the unattainable performance measurements that changes on sometimes an hourly basis. You can make some good money here but you have to hit it just right. The returns are killer. If you sell 15 units a month you can make really good money from home ($75,000 base and commission combined!) The thing is, there's almost ALWAYS returns eating away at your bottom line. The commission drops significantly when you go under 12 units per month. It's the most frustrating thing ever especially when you work so hard... and trust me you WILL work very hard mentally. The returns are a huge reason why I left, I couldn't do it anymore to myself. Bottom line, it's a good job for a year or two to get you out of a situation you don't want to be in. Turnover is pretty high, there were about 20 people left out of 120 that were still there when I started.
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"It's a tough commission job- sink or swim"
Former EmployeeHearing Aid Dispenser
The company offers very expensive hearing aids, and you need to sell them over the phone. Some top performers make incredible money, while most do okay. If you are very confident at selling and don't mind selling items that are overpriced, you will do well. However, if you have a conscience and feel bad selling expensive items that you know are much cheaper elsewhere, you will fail. My manager was really good, helpful, and caring, but selling those hearing aids was tough, at least for me. That's my opinion. Some sales reps did fantastic.
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