Telesales Representative
Realtor.com3.3
Northridge, CA
Job description
Our employees can choose what works for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow employees to perform at their best ensuring a healthy work-life balance.

Move is currently looking for a talented individual to join our team in the role of Inside Sales Representative, which is a unique and exciting inside sales role. We're interested in people who want to grow with us, who are hungry sales professionals with a desire to close sales on the telephone for our realtor. com division which is the industry leader in both content and traffic.

The Inside Sales Representative must be a highly motivated, self-driven sales professional. This individual will be responsible for generating new client acquisitions and capturing future interest in high demand solutions via outbound, dialer-assisted call campaigning only. The Digital Sales Consultant Associate will be required to make a high volume of outbound calls to fuel new customer acquisition. The Digital Sales Consultant Associate will not engage with current customers and instead will be responsible for communicating the value of realtor.com offerings to real estate professionals that have no current realtor.com solutions. All sales activities will be conducted via the phone, and the use of computer systems will be necessary.

Duties and Responsibilities:
  • Generate new sales made to real estate professionals
- Make a high volume of outbound calls (125 - 150 per day) via our call dialer platform to secure new business sales.
  • Speak with real estate professionals to conduct extensive needs analysis with prospects, matching them with products that meet their needs
  • Must be able to clearly articulate the realtor.com value proposition to key decision makers by building in-depth knowledge of realtor.com solutions, with the capability to communicate how they create a competitive advantage for real estate professionals who use them
  • Utilize standard scripting to convert leads and opportunities
- Consistently achieve performance goals and milestones - including productivity (call and talk time) requirements
  • Must follow standard operating procedures; Must document and follow up all activities in our customer management system
  • Keep abreast of competitive market and industry trends
  • Provide a high level of sales service
  • Must thrive working in a fast paced environment where performance is rewarded
Education, Skills and Experience:
  • 1-2 years experience and proven success in tele-sales
  • Demonstrated success in achieving and exceeding sales goals through new customer acquisition and outbound prospect follow up
  • Demonstrated success in consultative selling and presenting multiple solutions to ensure the best fit with prospect needs
  • Ability to use critical thinking in a variety of situations and to solve "real world" problems faced by our target audience
  • Excellent verbal and written communications skills
  • Strong organizational and follow up skills
  • Ability to excel in a fast paced and changing environment
  • Online advertising sales background is a plus
  • Background in Real Estate is helpful but not required
  • Excellent computer and internet skills, including experience with Microsoft Office programs
  • Experience with Salesforce CRM or other CRM platforms
  • Experience using Email, VOIP, Zoom, Google Hangouts or similar tools
  • College Degree preferred but not required

About

At (r), we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.

We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Let's make a difference, together. For Real.

Diversity is important to us, therefore,is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,will provide reasonable accommodations for otherwise qualified disabled individuals.

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Company details

Headquarters

3315 Scott Blvd, Suite 250, Santa Clara, CA 95054

Employee

1001 to 5000

Industry

Internet and Software

Company Description
We make buying, selling and living in homes easier and more rewarding for everyone. It’s a bold idea that each and every employee at this company takes seriously and passionately. We all play an important role and work as a team. Together, we build strategies, solutions, and products to own your way home like no other.
Company ratings
  • Overall
    3.3
  • Company & Benefits
    3.4 / 5
  • Culture & Values
    3.2 / 5
  • Career Opportunities
    2.8 / 5
  • Work/Life Balance
    3.3 / 5
  • Senior Management
    3.1 / 5
Company reviews
"Decent pay, hires anyone."
Current EmployeeConsumer Success Representative
More of a call center than I expected. Clients think they are connecting with a real estate agent, but in reality they contact us. Overall if you can handle the day to day call center work its a fine job with plenty of opportunities to move up.
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"Great place to work."
Current EmployeeSales Representative
This job is great if you don't mind a set salary. People are great to work with. The agents we work with come from all experience levels. The technology is always improving. Managment is awesome.
Pros:
Cons:

"So stressed out that I quit"
Former EmployeeSenior Product Manager
Great work life balance is probably the best part of working there. Overall, there were a lot of issues with mission and company goals. There was no clear vision and some of the decisions being made did not align. One thing I would say is that the experience varies depending on the office location and the team BUT there is zero alignment amongst teams. Hopefully this is all different now since they have had a few lay off's plus in 2019 a lot of leadership exited - CEO, CTO, CPO and a slew of other people.
Cons:

"Good Morale"
Current EmployeeRealtor
The leadership spends an abundance of time, energy, and resources on its members. TV spots and literature as well as training and classes help us all reach company goals.
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