Senior Business Consultant
Job description

What will you contribute?

Reporting to the Implementation Manager , the Senior Business Consultant is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants. Work performed is typically moderately complex.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

  • Interact with client, consultatively, to determine project requirements and needs analysis.

  • Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.

  • Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.

  • Provide on-site or remote support during client conversions as applicable.

  • Establish and/or assist client with establishing system parameters and controls based on client’s business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.

  • Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.

  • Test and troubleshoot system configuration and functionality.

  • Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.

  • Facilitate converted database validation work sessions with clients as applicable.

  • Assess and report risks during project and participate in the development and implementation of mitigation plans.

  • Communicate project scope, status, and risks to all stakeholders.

  • Record accurate and timely accounting of time spent on project related activities.

  • Follow established project, departmental, company procedures and quality standards.

  • Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.

  • Complete post-implementation tasks in a timely manner.

  • Update internal documentation as applicable.

  • Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.

  • Participate in the development of implementation or training content. Conduct software training and/or reinforce prior training to both external clients and internal staff.

  • Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.



Required Experience:

  • Minimum of 5 years of experience in Trade Finance, preferably for a financial institution or an industry software company.

  • Client facing service experience required.

  • Software implementation, support, or training experience strongly preferred.

  • Experience with project management disciplines preferred.

  • Experience with Finastra products a plus.

INDMT

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

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Company details

Headquarters

London

Employee

10000+

Revenue

$1B to $5B (USD)

Industry

Internet and Software

Company Description
At Finastra, we believe with more than 10,000 of us across 48 different countries globally, it's us who create success, collaborate and contribute to making Finastra the place to work. We recognise the best talent and provide a work environment where people can drive results, develop and grow their careers. Our people are leaders in their roles and are always looking for new ways to help our customers grow, compete and optimise their businesses. From graduates to experienced managers, we are looking for personal leadership and people with the appetite to understand Finastra and customers we serve. The future of finance is open.
Company ratings
  • Overall
    3.4
  • Company & Benefits
    3.5 / 5
  • Culture & Values
    3.2 / 5
  • Career Opportunities
    2.8 / 5
  • Work/Life Balance
    3.6 / 5
  • Senior Management
    2.9 / 5
Company reviews
"Spent all day every day putting out fires"
Former EmployeeSupport Staff
There was never a dull moment. All day, every day there were new major problems to deal with, from recent deployment issues to servers crashing to bank files not getting transmitted properly or having to fail over to the disaster recover (DR) servers that have never been fully vetted (due to higher priority fires to put out constantly) because a truck crashed into the demarc at the NOC or internet provider. It's essentially the life of a Production Support Engineer.
Pros:
Cons:

"Not A Good company to contract for"
Former EmployeeMainframe Systems Engineer
Contracts are ended with zero notice and no reason. Pre Document deliverables and make sure that you are building following there methods which may or may not be the most efficient

"Employee focused"
Current EmployeeSoftware Engineer
Competetive with other companies of the same degree. Benefits are suffiecient. Always pro employee. Career growth is relatively slow. No in house training.

"Was actually pretty good. "
Former EmployeeProduct Owner
I worked with Finastra through a series of mergers and acquisitions. I had the opportunity to move into management through a series of promotions over the years and decided to leave after my product was moved into maintenance. Leaving Finastra after so many years I realized outside of the organization, technology-wise, culture wise, left a lot to be desired.
Pros:
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